Head of Department - Dispute Resolution

We are a leading "Top 200" Law Firm and provider of wealth management services, based in Lincolnshire and across the Midlands. Established in 1856, we are considered to be one of the oldest law firms in the UK. 

Benefits: 

Some of the great benefits that we offer are: 
•    Competitive Salary – dependent upon experience 
•    Generous holiday entitlements
•    Flexible working 
•    Staff discount on legal fees 
•    Income protection 
•    Life assurance at 3 x salary 
•    Salary sacrifice pension scheme 
•    Employee Assistance Programme 

The role:

The candidate will be a qualified Solicitor or Legal Executive with an interest in growing our existing team further. They will be a confident, proactive and structured individual who will be experienced in a broad range of matters. In addition to managing their own caseload, they will manage the Personal and Business Dispute Resolution Department across all offices. The department currently has 7 Fee Earners across our 8 offices. 
 
Key responsibilities: 

Management:

•    Recruitment/interviewing. 
•    Ensuring all precedents are compliant and up to date. 
•    Review, implement and streamline processes and policies where necessary. 
•    Liaising with HR Manager re employee issues in the department. 
•    Facilitate the training of fee earners and where necessary work alongside the HR department to arranging external training, webinars etc.
•    Manage the distribution of work for starters and leavers 
•    Providing email and telephone support to fee earners at other offices.
•    Ensuring all clients receive the best possible service and that members of the department provide correct and appropriate advice.
•    Promote an inclusive culture within the Department. 
 
Compliance:

•    Quarterly departmental meetings – with set agenda. 
•    Supervision of up to 3 individuals – reviews for new starters and technical reviews. 
•    Review of all department’s supervision reviews. 
•    Attend 6 monthly HOD meetings (COO and Risk and Compliance)
•    Review any high risk matters. 

Client Work:

•    To generate new work and provide an ongoing service to existing clients;
•    Develop and enhance the Personal and Business Dispute Resolution Department, maximising cross referrals across all offices and areas of the business;
•    To produce fee income in line with targets and agreed objectives;
•    To keep informed of all changes in the Law and Practice in own area of work 
•    Maintain and enhance up to date legal skills.
•    Financial control with particular regard to cash flow control through collection of monies on account and billing procedures.
•    Maintaining accurate daily records of time spent on client and internal work.
•    Perform fee earning work accurately, reliably and in accordance with the firms’ quality and risk procedures.
 
Marketing:

•    Attending marketing events and encouraging marketing activities across the department. 
•    Liaising with Marketing Department re promotion and marketing of the department.
•    Liaising with heads of other departments re cross referrals. 

Hours of Work: 09.00 – 17.15 hrs – Monday to Friday (36.25 hours per week)
Location: Flexible around our offices 
Salary: Depending on Experience   

APPLY NOW

Please email your CV and covering letter to the HR Department: hr@chattertons.com    

Chattertons recognises that it is essential to provide equal opportunities to all persons without discrimination. The firm has an Equality and Diversity Policy and this sets out the firm’s position on equal opportunity in all aspects of employment.  This is available upon request. 

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